Support
Help center.
Everything about loading models, sizing, editing, printing, exporting and your account. Search it, or browse by topic.
Most read
- Getting started with 3D to FlatLoad a model, set a size, print and build. The whole workflow in one page.
- How to print a template at true scaleThe printer settings that keep every piece exactly 1:1, and how to check them.
- Which file formats can I use?Accepted inputs, exports, ZIP bundles for textures, and converting unsupported files.
- Something is not workingFile will not load, wrong print size, red pieces, too many sheets, slow browser.
Getting started
- Getting started with 3D to FlatLoad a model, set a size, print and build. The whole workflow in one page.
- Papercraft glossaryNet, mountain fold, valley fold, glue tab, seam and decimation, in plain language.
- Frequently asked questionsShort answers on formats, accuracy, privacy, limits, saving and pricing.
Files and models
- Which file formats can I use?Accepted inputs, exports, ZIP bundles for textures, and converting unsupported files.
- Fixing a model that will not unfold wellHoles, flipped faces, loose shells and heavy meshes, and how to clean them up.
- Low poly models for papercraftWhy fewer triangles build better, and how to reduce a dense model before unfolding.
Editing
Printing and building
- Which paper should I use?Paper weight, sheet sizes, margins and when card stock is worth it.
- Models bigger than one sheetTiling, labeled sub-assemblies and the build order for big props.
- How to print a template at true scaleThe printer settings that keep every piece exactly 1:1, and how to check them.
Exporting
Account and billing
Troubleshooting
Still stuck?
Email contact@actionbox.ca with what you loaded and what you saw. Including the model file makes it much faster to answer.